STANDARD RETURN POLICY - 30 Days
Unless another return policy is indicated, products sold by Boyce Aerospace Hobbies are covered by this Standard Return Policy and may be returned within 30 days of the original invoice date for a refund. All returns require an RMA (Return Merchandise Authorization) and customer agrees to pay shipping. Due to the nature of model rocketry, no returns will be accepted on assembled or otherwise used products. Failure to comply with the terms stated herein, as well as those stated on the RMA form, may result in delayed return processing and/or refusal of returned packages. Items that were shipped incorrectly, have been damaged in transit, or which require repair or replacement are not covered by our Standard Return Policy and must be reviewed by a member of Boyce Aerospace Hobbies. Products purchased in a kit/combo are only eligible for return if the ENTIRE KIT/COMBO is returned at the same time. Individual items inside a kit/combo cannot be returned separately.
Boyce Aerospace Hobbies also sells unique or custom order items that are often times made to order and/or are considered special order items. Consequently items indicated as custom are not eligible for returns or exchanges. The buyer assumes responsibility that the items ordered will fit their needs.